Home / FAQ

FAQ

How long can I receive your reply after I send my inquiry?
We will reply to you within 12 hours on workday.
Are you a manufacturer or a trade company?
We are a manufacturer, and we have our own trade department. We market our own products.
What products can you provide?
We mainly produce Ice maker、 Coffee machine 、Air fryer.
Can you provide custom products?
Yes, we can develop and manufacture products according to customer’s drawing or sample.
How’s your production capacity?
We have 15 professional production lines, our own injection molding machines and processing equipment. The annual output of ice makers, air fryers and coffee machines exceeds 3 million units.
How can you ensure your product quality?
First of all, after each process, we will have corresponding inspections. For each accessory during installation, we will check and confirm. After the product assembly, we will conduct tests. Problematic products will not be sent to the packaging line. Before shipment, we will also conduct random checks on the goods. If any problems are found, the entire order of goods will be unpacked and re-inspected.
Payment?
When quoting, we will confirm the transaction method with you. For bulk production, we usually require a 30% advance payment first, and then the balance will be paid upon presentation of the bill of lading.
What’s your delivery method?
We usually ship by container sea freight. Ningbo Port is not far from the factory.
Where do you mainly export your products?
Our products are mainly exported to dozens of countries including the United States, Germany, Japan, Spain, Italy, the United Kingdom, South Korea, Australia, Canada and so on.